Terms and conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING GLAMOURFANS.

BY USING GLAMOURFANS YOU ACCEPT THESE TERMS WHICH WILL BIND YOU. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE GLAMOURFANS.

  1. Who we are and how to contact us
    1. Glamourfans accessed at www.Glamourfans.com (“Glamourfans”) is a site operated by Sociotech Limited (“We”). We are registered in England and Wales under company number 12180836 and have our registered office at C/O Jonathan Ford & Co 1st Floor, Maxwell House, Liverpool Innovation Park, Edge Lane, Edge Lane, Liverpool, England, L7 9NJ. Our main trading address is Office One, First Floor, Maxwell House, Liverpool Innovation Park, Liverpool, L7 9NJ. Our VAT number is 343424225.
    2. To contact us, regarding any of the following matters please click the links as set out below:
      1. to report any issues regarding security on your account (such as reporting inappropriate or harmful content or issues of harassment) contact ‘Security & Reporting’;
      2. to report any issues requiring technical support (such as system faults, or uploading issues) contact ‘Technical Support’;
      3. to report any issues regarding activation / deactivation of your account or payments please contact ‘Accounts & Payments’;
      4. for marketing, media, publicity, affiliate or commercial opportunities contact ‘Media & Marketing’.   
  2. About Glamourfans
    1. You must be 18 or over to accept these terms and use Glamourfans. By accepting these terms and using Glamourfans you warrant and represent that you are 18 or over and able to form a binding contract with us. If you do not meet this requirement, you must not use Glamourfans. 
    2. Glamourfans is a social media platform that allows you to create a User profile through which you can:
      1. Upload and post photos and videos for viewing by Free Users and paid Subscribers and in doing so earn money (“Creator/s”); 
      2. Create a free user account which enables you to view free photos and videos uploaded by Creators without any charge (“Free User”); 
      3. Subscribe to a premium account by paying a monthly fee to view premium photos and videos uploaded by Creators and also purchase additional paid for content (“Subscriber/s”) which is not available to Free Users; and
      4. Become a referrer of Subscribers and / or Creators who will sign up to the Glamourfans platform based upon that referral and receive commission for that referral (“Affiliate/s”). 
    3. The term “User/s” refers to all users listed in clauses 2.2.1 to 2.2.4 and is also the collective reference to all class of User types.
    4. We do not warrant that Glamourfans is compatible with all devices and operating systems. It is your sole responsibility to determine whether or not Glamourfans is compatible with your device. From time to time we may make updates to Glamourfans and will make such updates available through the website.
    5. Glamourfans does not own content uploaded by Creators who subscribe to the platform and any views expressed by Users on Glamourfans does not represent the views of Glamourfans.
    6. All transactions and interactions between Creators and Subscribers are between Users and Glamourfans is not responsible for any transaction or interaction between Users.
  3. User Accounts
    1. To use Glamourfans, you must create an account. To do this, you must provide a valid email address, a username and a valid password. 
    2. You must treat any username and password you create as confidential and you must not disclose it to any third party.
    3. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
    4. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at ‘Security & Reporting’.
    5. If you create an account as a Creator and wish to upload content to Glamourfans, you must provide us with valid photo ID, bank details, name, address and confirmations as to whether you are vat registered.
    6. Should you wish to deactivate to your Glamourfans account, you can do so within the wallet settings of your user dashboard or by contacting us at ‘Accounts & Payments’. We will deactivate your account within 10 working days, being Monday – Friday 09:00 – 17:00 (“Working Days”). 
  4. How you may use material on Glamourfans
    1. Subject to all of the terms, conditions, limitations and restrictions contained in these terms, we grant to you a conditional, revocable, non-transferable, non-sublicensable, non-exclusive and limited licence to use Glamourfans for your own lawful and personal use only. You acknowledge and agree that the foregoing license may be revoked and terminated by us at any time and for any reason (including, without limitation, if you violate these terms or any applicable law). Any use of Glamourfans other than as expressly permitted by these Terms is strictly prohibited. All rights not expressly granted herein are reserved by us.
    2. Other than content uploaded by Creators, Glamourfans and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by us, our licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. All such rights are reserved.
    3. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on Glamourfans, except as follows:
      1. your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
      2. you may store files that are automatically cached by your Web browser for display enhancement purposes; and
      3. you may print or download one copy of a reasonable number of pages of Glamourfans for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  5. Uploading content to Glamourfans
    1. Whenever you make use of a feature that allows you to upload content to Glamourfans, or to make contact with other users of Glamourfans, you must comply with the content standards set out in clause 8 (Acceptable Use).
    2. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
    3. Any content you upload to Glamourfans will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you grant other Users of Glamourfans a limited licence to view it but not download, store or copy that content.
    4. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to Glamourfans constitutes a violation of their intellectual property rights, or of their right to privacy.
    5. We have the right to remove any posting you make on Glamourfans if, in our opinion, your post does not comply with the content standards set out in clause 8 (Acceptable Use).
    6. You are solely responsible for securing and backing up your content.
    7. You warrant and represent that:
      1. You own, have a valid licence to, or otherwise control all rights in and to the content you upload to Glamourfans; and
      2. If the content you upload to Glamourfans includes and third-party property, you have secured all rights, licences, consents and releases that are necessary for your use of such third-party property.
    8. You grant us, our licensees, successors and assigns a limited licence to use, store, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material and copy that content and to distribute and make it available to third parties
    9. We do not store terrorist content.
  6. Content Use  
    1. You must not use any part of the content on Glamourfans for commercial purposes without obtaining a licence to do so from us or our licensors
    2. If you print off, copy or download any part of Glamourfans in breach of these terms of use, your right to use Glamourfans will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  7. Rights and Obligations of Creators
    1. All Creators using the Glamourfans platform are doing so as an agent of Glamourfans.
    2. In accordance with this agency arrangement, Glamourfans and its Creators agree that:
      1. Creators retain all title in their content as set out in these Terms and Conditions;
      2. Glamourfans will provide full transparency to its Creators of any deductions which it is making from payments received by Glamourfans from its Subscribers for any services provided by Glamourfans or its Creators, which results in a payment being due to Creators for their content, including as already disclosed in these Terms and Conditions;
      3. Creators are responsible for the direct supply of their own content on the Glamourfans platform including, but not limited to, any premium content which is supplied to Subscribers for an additional fee outside of the Subscription Fee (“Premium Content”).
      4. Creators are responsible for setting their own pricing for any Premium Content which they choose to provide. Creators agree that Glamourfans shall be entitled to deduct 20%
  8. Subscriptions and Payments
    1. We do not charge for the following:
      1. Uploading of content to Glamourfans by Creators; and
      2. Access to limited content on Glamourfans for Free Users.
    2. To access all content on Glamourfans and become a Subscriber, a User must add a payment card to their account in order to create premium account. The current subscription fee is £12.99 (“Subscription Fee”) (including VAT) per calendar month. 
    3. Subscription Fees will be taken automatically from the payment card linked to the Subscribers account and will be taken on the same date each month, being the monthly anniversary of the date on which a Subscriber makes their first subscription payment. 
    4. All subscriptions are final and non-refundable. However, a Subscriber may cancel their subscription at any time within their user dashboard settings or contacting us at ‘Accounts & Payments’. 
    5. If a Subscriber chooses to end their subscription, their access to the premium features will continue until the end of the existing billing period when their subscription will end along with access to these premium features. 
    6. If you subscribe to a premium account and we are unable to take payment through no fault of ours or payment fails, your access to the premium features will end. Where we are unable to take payment through no fault of ours or payment fails regularly, we reserve the right to close your account and exclude you from Glamourfans.
    7. Subscribers must contact us immediately at ‘Accounts & Payments’ if they believe that any payment made to us is incorrect. 
    8. If a Subscriber initiates a credit or debit card charge-back which is determined to be unfounded by our card payment provider, then we may require the Subscriber to pay back to us;
      1. an amount equal to the charge-back amount; 
      2. any expenses, costs or losses we may incur as a result of the charge-back or enforcing our rights under this clause 7.8; and
      3. an administration fee of £50.00.
    9. Where Glamourfans receives payment from a Subscriber to view Premium Content sold by a Creator, Glamourfans receives such payment on behalf of the Creator, in its capacity as agent for the Creator.
    10. When content Creators upload content to Glamourfans, they are, subject to their compliance with these terms, entitled to a proportion of the revenue generated by other Users who subscribe to Glamourfans (“Royalty”). Payment will be made by or on behalf of Glamourfans and calculated as follows:
      1. £7.00 of each Subscription Fee paid is placed into a fund (“Royalty Fund”);
      2. At the end of each month, the total value of the Royalty Fund is divided by the total number of ‘likes’ received across all content on Glamourfans during the course of each month (“Royalty Multiplier”);
      3. Each content Creator is then paid a Royalty calculated by multiplying the Royalty Multiplier by the number of ‘likes’ the Creator has received for their content during the course of the month in question, 
    11. In addition to the Subscription Fee, Users can also pay content Creators for tips, private content and live and scheduled streams. These are all one-off payments of which the Creator is, subject to their compliance with these terms, entitled to 80% of the revenue generated by these one-off payments. 
    12. Glamourfans will pay its Creators on a fortnightly basis each month, being the 14th and the 28th of each month (“Payments”)
    13. Payments will only be paid following a drawdown request from the Creator to Glamourfans (“Drawdown Request”).  A Drawdown Request must be submitted to by a Creator to Glamourfans 14 days prior to the Payment Datas follows:
      1. To receive a payment on 14th of the month, a Drawdown Request must be submitted via your user dashboard by no later than midnight on 30th of the month (except for Drawdown Request for 14 March when this must be submitted by midnight on 28th February or 29th if a leap year);
      2. To receive a payment on 28th of the month, a Drawdown Request must be submitted via your user dashboard by no later than midnight on 13th of the month.  
  9. Acceptable Use
    1. Users must comply with the following acceptable use terms, which set out the content standards that apply when you upload content, make contact with other users or otherwise interact with Glamourfans in any other way, at all times when using Glamourfans.
    2. Users may only use Glamourfans for lawful purposes. You may not use Glamourfans:
      1. In any way that breaches any applicable local, national or international law or regulation;
      2. In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
      3. For the purpose of harming or attempting to harm minors in any way;
      4. To bully, insult, intimidate or humiliate any person;
      5. To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out below;
      6. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
      7. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
    3. The following content standards apply to any and all material which is uploaded to Glamourfans. These terms must be complied with in spirit as well as to the letter. The standards apply to each part of any content as well as to its whole. 
    4. Any content uploaded must:
      1. Be accurate (where it states facts);
      2. Be genuinely held (where it states opinions); and
      3. Comply with the law applicable in England and Wales and in any country from which it is posted.
    5. Any content uploaded must not:
      1. Be defamatory of any person;
      2. Be obscene, offensive, hateful or inflammatory;
      3. Bully, insult, intimidate or humiliate;
      4. Include child sexual abuse material;
      5. Promote violence;
      6. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
      7. Infringe any copyright, database right or trade mark of any other person;
      8. Be likely to deceive any person;
      9. Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
      10. Promote any illegal activity;
      11. Be in contempt of court;
      12. Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
      13. Be likely to harass, upset, embarrass, alarm or annoy any other person;
      14. Impersonate any person, or misrepresent your identity or affiliation with any person;
      15. Give the impression that the content emanates from us, if this is not the case.
      16. Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; or
      17. Contain any advertising or promote any services or web links to other sites.
    6. When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.
    7. Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use Glamourfans, and may result in our taking all or any of the following actions:
      1. Immediate, temporary or permanent withdrawal of your right to use Glamourfans.
      2. Immediate, temporary or permanent removal of any content uploaded by you to Glamourfans.
      3. Issue of a warning to you.
      4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
      5. Further legal action against you.
      6. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
    8. We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
  10. How to report any issues or complaints
    1. If you wish to report any content uploaded by other Users, please click the ‘Report’ icon on the relevant post which you wish to report.
    2. For any other issues or complaints please complete the ‘Security & Reporting’.
    3. We deem any issues or complaints which relate to the following subjects as a high priority matters and will endeavour to respond to these within no later than 2 Working Days:
      1. payment issues which affect income for Creators or Affiliates;
      2. security breaches which threaten identity or bank details;
      3. harassment, bullying or trolling issues which affect the safety and well-being of any Users
    4. In relation to issues of any other subject matter, we will seek to respond and work to resolve these within a reasonable timeframe and will endeavour to provide a first response to all non-high priority matters by no later than 5 Working Days.
  11. Our responsibility for loss or damage suffered by you
    1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
    2. Please note that we only provide Glamourfans for domestic and private use. You agree not to use Glamourfans for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    3. We exclude all implied conditions, warranties, representations or other terms that may apply to Glamourfans or any content on it.
    4. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
      1. use of, or inability to use, Glamourfans; or
      2. use of or reliance on any content displayed on Glamourfans including any content uploaded by Creators.
    5. All other liability of any kind is hereby excluded to the fullest extent permitted by law.
  12. How we may use your personal information
    1. We will only use your personal information as set out in our Privacy Policy.
  13. Viruses
    1. We are not responsible for viruses and you must not introduce them.
    2. We do not guarantee that Glamourfans will be secure or free from bugs or viruses.
    3. You are responsible for configuring your information technology, computer programmes and platform to access Glamourfans. You should use your own virus protection software.
    4. You must not misuse Glamourfans by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to Glamourfans, the server on which Glamourfans is stored or any server, computer or database connected to Glamourfans. You must not attack Glamourfans via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Glamourfans will cease immediately.
  14. We are not responsible for websites we link to
    1. Where Glamourfans contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
    2. We have no control over the contents of those sites or resources.
    3. User-generated content is not approved by us.
  15. Rules about linking to Glamourfans
    1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    2. Glamourfans may provide certain social media features that enable you to:
      1. link from your own or certain third-party websites to certain content on Glamourfans;
      2. send emails or other communications with certain content, or links to certain content, on Glamourfans;
      3. cause limited portions of content on Glamourfans to be displayed or appear to be displayed on your own or certain third-party websites.
    3. You may use these features solely as they are provided by us, solely with respect to the content they are displayed with. However you must not establish a link to Glamourfans in any website that is not owned by you.
    4. Glamourfans must not be framed on any other site, nor may you create a link to any part of Glamourfans other than the home page.
    5. We reserve the right to withdraw linking permission without notice.
  16. Glamourfans is for users worldwide (excluding USA)
    1. Glamourfans is not currently available to Subscribers or Affiliates residing in the USA. 
  17. We may make changes to these terms
    1. We amend these terms from time to time. Every time you wish to use Glamourfans, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 1 October 2020.
  18. We may make changes to Glamourfans
    1. We may update and change Glamourfans from time to time to reflect changes to our products, our users’ needs and our business priorities.
  19. We may suspend or withdraw Glamourfans
    1. We do not guarantee that Glamourfans, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Glamourfans for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
  20. We may transfer this agreement to someone else
    1. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
  21. Which country’s laws apply to any disputes?
    1. These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.